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| Ability |
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Context |
| Connecting and engaging with new and existing clients. |
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When meeting for the first time, or the client is well known to me. |
| External Behaviour |
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Emotions (Sustained) |
I am listening.
I am animated lots of eye contact.
I am relaxed, feel at ease, expressive, confident in voice and posture.
I am very present and attentive.
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Relaxed.
Confident. |
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Emotions (Transitory) |
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Mild anxiety. |
| Test for values and beliefs |
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Strategy A (test for beliefs & values satisified) |
I feel I am being myself, listening and interacting in a lively way.
I feel warm towards the person(s) I'm talking to, it feels good, feels okay. There's no competition, they made their minds up they want me to do the work, I find this out as I engage with them.
There is warmth, humour.
The conversation is light.
I feel a mild anxiety sometimes as it's in such a flow and they are wanting me to do the work.
The work intrigues me.
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I use very conversational questions that get them to think interwoven with the personal/social and business questions too. |
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Strategy B (test not quite satisified) |
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I remind myself, I can do it. I'll find a way.
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Strategy C (test not at all satisified) |
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If its not going okay, I see them as okay.
I leave them with an open-ended question.
I let go of the outcome but still enabling them. |
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Strategy D (test cannot be satisfied) |
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I believe there is always a next opportunity if this doesn't happen this time. |
| Enabling beliefs and values |
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I do it really well.
I am enaging.
I attract the right work.
I attract the clients I am meant to be working with.
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Beliefs & Values About The Ability |
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| Beliefs and values about the ability |
|
Definition of beliefs and values |
I value difference.
I value people.
I value learning for people.
I value sharing the learning I have gained.
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I really enjoy this ability very much.
The work is meaningful and I feel well resourced and skilled to do it.
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| Core beliefs and values |
|
Supporting beliefs |
People are fascinating
I am being at my best.
I am being me.
I trust the process. |
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